A Connected World… causing transformational shifts in the digital economy.

Telecom providers must completely redefine their relationship with consumers as the demand for state-of-the-art, reliable, relevant and fresh content dominates the Telco.

  • Visual Campaign Design
  • Self Service Apps
  • Emotional Engagement
  • Loyalty Programs
  • Customer Conversion
  • Customer Responsiveness
  • Integrated Cloud
  • Actionable Intelligence
  • Up-Sell/Cross-Sell Apps
  • Contact Center
  • Format Conversion
  • Data Monetarization
  • Consumer Insights
  • Big Data Cleansing
  • Business Intelligence
  • Private Cloud
  • On-Premise Connected Cloud
  • Network Workloads
  • Data Center Enablement

Customer-friendly websites, online billing, and account support are a must to stay competitive, yet managing the mountains of data flow through networks with interconnected digital technologies and applications, poses challenges for the IT Executive to modernize their infrastructure yet contain growing IT costs.

Optimizing the Internet of Things “IoT” telecom firms are taking advantage of this new user base of people a by developing a variety of new services, and in partnerships with other companies and communications systems. Cloud based systems will dominate the landscape, with a heightened emphasis on security and privacy. Yet there is still a gap between the cost to deploy, upgrade, and manage networks to support the growth in traffic, telecom companies will need to become better at monetizing the delivery of services that have become essential to the daily lives of everyone around the globe by optimizing revenues from various customer segments.

Big data for internal analytics on which products and services to offer consumers, and the broader digital ecosystems will continue to drive BI initiatives, with KPI’s and Dashboards allowing for a 360 degree view of the customer for increased up-selling/cross-selling. Global operators are challenged as “over-the-top” (OTT) competitors are gaining in popularity, by offering free services on telco systems, making their task much more difficult as adoption of aggressive digitization strategies are gaining momentum.

Managing your strategic and tactical initiatives with a trusted partner who understanding these challenges, is a must for capitalizing on the Innovative Digital Ecosystem.

Let us show you how Saigan Technologies is making “A world of Difference”. Contact us today.

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